Privacy Policy

1. Introduction

VizitDoc is the the author and publisher of the internet resource www.vizitdoc.com and or any other web name as may be deemed fit in future or a number of names. We may refer to VizitDoc as “VizitDoc” or “Vizitdoc” or “www.vizitdoc.com” or “vizitdoc.com” or “Site” or “us,” or “we” or “our”. “Doctor / Clinic / User” shall refer to any doctor or professional or hospital or clinic using this service for providing online and telephonic scheduling and appointment for various purposes. “Patients” shall refer to an end user using the services to book or schedule or modify or rescheduling an appointment, or utilize any other aspect of the services. “You” or “your” or “them”, “him/her” or “their” shall refer to Patients, Doctors, Clinics, Agents, Associates or Affiliates.

BY USING THE SERVICES OR BY PROVIDING US YOUR INFORMATION, YOU ACKNOWLEDGE, AGREE AND ACCEPT TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OR WHOLE OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE OR AN ENTITY (SUCH AS YOUR EMPLOYER OR ORGANISATION), YOU TAKE FULL RESPONSIBILITY THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT AND BE BOUND BY THIS PRIVACY POLICY ON THEIR/IT’S BEHALF.

2. Personal Information

To utilise the full services provided by VizitDoc, we may require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes (but is not limited to) the following information:

i. contact data (such as your email address and phone number). Please note your password will be encrypted in our platform and we won’t be able to access your password.

ii. demographic data (such as your gender, your date of birth, your geographic location, your blood group, your prefered language, etc.).

iii. data regarding your usage of the services and history of the appointments made by or with you through the use of Services.

iv. other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters).

We require these informations to understand your service needs and provide you with the best matching service that you need and in particular for the following reasons:

i. Internal record keeping.

ii. We may use the information to improve our products and services.

iii. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

iv. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

v. Contacting End-Users for taking product and Service feedback.

vi. We may use the information to customize the website according to your interests.

vii. Analyzing anonymized practice information for commercial use.

viii. We will never sell your personal information.

3. Cookies

You agree that we may store temporary or permanent 'cookies' on your computer. A cookie is a small piece of data that is stored on your computer's hard drive. A cookie cannot read data from your hard disk or read other files created from other sites. A cookie remembers your actions on the site and helps you with the similar or related activities later on. You can choose to accept or remove cookies by changing the settings of your browser. You can reset your browser to refuse all cookies or allow your browser to show you when a cookie is being sent. If you reject the cookies on the websites, you may still be able to use the Website, but it shall be limited to certain minimal functionalities and some of the features on our Site may not work properly. Some of our business partners may use cookies on their Websites. Please note that we have no access to or control over such cookies. VizitDoc and our business partners may use cookies to create more personalized content, banners, and promotions that you see on other websites.

We use cookies from third-party partners such as Google and Facebook for marketing purposes. These cookies allow us to display VizitDoc promotional material to you on other sites you visit across the Internet. VizitDoc may also share information about your behavior on the Site with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you. We also use cookies to facilitate the VizitDoc Targeted Ads Program. In this Program, we use cookies to determine which ads users have seen, and how many times users have seen a particular ad.

4. Changing Rights of this privacy policy

You agree to give us(VizitDoc) the full rights to update and make changes to this privacy policy with or without your notice. In case you are notified please check our privacy policy for the changes made. You are also advised to keep a check on such minor changes in case you are NOT notified. If You do not agree to the amendments, please do not use the Website or any other products or services of VizitDoc any further.

5. For Doctors and Clinics or any other user than the end user

This section applies to all doctors, clinics and hospitals and any user other than the end user.

i. You must acknowledge, agree and accept to the privacy policy before you submit any Personal Information or Sensitive Personal Data or Information to VizitDoc.

ii. Your personally identifiable information, which you choose to provide to VizitDoc, is used to help you describe and identify yourselves uniquely on our platform. This information is exclusively owned by VizitDoc. You will be the owner of your information and you consent to VizitDoc collecting, using, processing and/or disclosing this information for the purposes hereinafter stated. VizitDoc may use such information for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates. VizitDoc also reserves the right to use information provided by or about the you for the following purposes:

Publishing such information on the Website and giving such information on telephonic communication with the end user to identify your services via our platform. Contacting you for offering new products or services subject to the telephone number registered with the DNC Registry. Analyzing software usage patterns for improving product design and utility. Analyzing anonymized practice information including financial, and inventory information for commercial use.

iii. All your personally identifiable information, which you choose to provide to VizitDoc, should NOT be fraudulent, misrepresent or mislead. The accuracy and completeness of such information is solely your responsibilty and VizitDoc is NOT responsible for its accuracy and completeness. In case you find any discrepancy you may contact us at hello@vizitdoc.com to correct those information which are displayed in our website or other products and services.

iv. In case you don’t register on our platform from the website and we collect your personal information by other mode of communication (such as email, face-to-face, telecommunication), we will treat those information equivalent to the one you provide us from our website and have same rights and policy on these information as mentioned in this privacy policy. However VizitDoc will NOT be held responsible for its accuracy and completeness.

6. Confidentiality and Security

6.1 Your Personal Information is maintained by VizitDoc in electronic form on its equipment, and on the equipment of its employees. Such information may also be converted to physical form from time to time. VizitDoc takes all necessary precautions to protect your personal information both online and off-line, and implements reasonable industry level security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of VizitDoc’s business.

6.2 Your information regarding your password and feedback to your consultations will be stored in an encrypted method and thus no one other you(in case of password) and you(both doctors and patients in case of feedback) can access and have knowledge of such information. VizitDoc administrator will also have no knowledge about such information. However it is important for you to protect such information against any unauthorized access. Be sure to log off from website when finished. VizitDoc does not undertake any liability for any unauthorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify VizitDoc by sending an email to hello@vizitdoc.com.

6.3 VizitDoc makes all User information accessible to its owners, directors, employees, agents or partners and third parties only on a need-to-know basis, and binds only its employees to strict confidentiality obligations.

6.4 VizitDoc maintains and organises information of doctors, clinics, hospitals and end users. VizitDoc may, therefore, retain and submit all such records to the appropriate authorities, or their own records to them who request access to such information.

6.5 Notwithstanding the above, VizitDoc is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, VizitDoc shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of VizitDoc including but not limited to, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.

In case you have any questions regarding our privacy policy please feel free to reach out to us at hello@vizitdoc.com. Also we always welcome all kinds of feedback regarding our products and services. Please feel free to give us your valuable feedback for our products and services to hello@vizitdoc.com.

6. Third-Party Cookies

The following cookie table lists a selection of the third party cookies used on VizitDoc. Although we may update this list periodically, please be advised that the names of cookies, pixels and other technologies are subject to change.

Domain Cookie Name Description Expiration Opt-out
Third party _ga Used by Google Analytics to track user activity over different browsing sessions. For some job postings in Japan, this cookie may share limited demographic information about applicants with employers. You will know if this information is being shared because it will be explicitly called out in the application process. 2 years Google Analytics opt-outGoogle Ads Settings


Last updated - 30th October 2018